What is a colocation data center?

A colocation data center is a facility where businesses rent secure space to house their own servers and IT hardware, while the provider supplies power, cooling, physical security, and network connectivity. Silvernox operates a Tier III colocation data center in Navi Mumbai, India.

What uptime SLA does Silvernox guarantee?

Silvernox commits to a 99.98% uptime SLA with defined service credits for downtime outside the agreed threshold, backed by Tier III redundant power and cooling design.

Is Silvernox a Tier III data center?

Yes. Silvernox's Navi Mumbai facility is a Tier III certified data center with N+1 redundancy on power and cooling systems.

Does Silvernox support GPU colocation and AI workloads?

Yes, Silvernox supports high-density rack deployments up to 20 KVA per rack, suitable for GPU colocation and AI/machine learning workloads.

Where is Silvernox's data center located?

Silvernox operates its Tier III data center at Mahape MIDC, Navi Mumbai, Maharashtra, India, serving clients across Mumbai and pan-India.

Row of precision cooling units serving the Silvernox data hall

Value-Added Services

Everything around the rack, handled by one team

Smart Hands, disaster recovery, cross-connects, internet services, and cloud/GPU compute — so you're not juggling five vendors for one deployment.

Smart Hands

On-site technical support for hardware installs, reboots, cabling, and troubleshooting — without you needing to be physically present.

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24/7 AvailabilityTechnicians on-site around the clock.
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Remote-Hands RequestsSubmitted and tracked through a ticketing system.
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Fast ResponseTime-bound SLA for urgent requests.

Disaster Recovery

Backup and failover infrastructure designed so an outage at your primary site doesn't become an outage for your business.

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Replicated InfrastructureStandby capacity ready to activate.
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Defined RTO/RPORecovery targets agreed upfront, not assumed.
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Regular Failover TestingConfidence that recovery actually works when needed.

Cross-Connects

Direct, private connections between your infrastructure and carriers, cloud providers, or partner networks inside the facility.

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Low LatencyDirect physical links, not routed over the public internet.
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Carrier-NeutralConnect to the providers you already use.

Internet & Bandwidth Services

Redundant, high-speed internet connectivity provisioned and managed as part of your deployment.

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Redundant PathsMultiple upstream providers for resilience.
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Scalable BandwidthProvisioned to match your workload.

Cloud & GPU Compute

AI/ML-ready compute with GPU acceleration, Xeon Gold CPUs, and NVMe storage for high-performance workloads.

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GPU AccelerationBuilt for AI, ML, and high-density compute.
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API AccessProvision and manage resources programmatically.
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NVMe StorageHigh-throughput storage for demanding workloads.

Compute, Storage & Backup

Managed storage and backup services layered on top of your colocation footprint.

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Managed BackupScheduled, monitored, and verified.
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Flexible Storage TiersSized to your retention requirements.

FAQ

Questions about GPU colocation and value-added services

Does Silvernox offer GPU colocation in India? +

Yes. Silvernox supports GPU colocation and AI-ready compute with high-density power up to 20 KVA per rack, Xeon Gold CPUs, and NVMe storage for AI/ML workloads.

What is Smart Hands service in a data center? +

Smart Hands is on-site technical support — installs, reboots, cabling, and troubleshooting — performed by data center staff so you don't need to travel to the facility yourself.

One partner, not five vendors

Tell us which services you need bundled with your colocation footprint.